Shipping and Delivery Overview
I ship to Ireland, Northern Ireland, EU, USA, and Canada.
On the island of Ireland (incl N. Ireland), shipping costs a maximum of €8.95 per order (minimum €3) for up to 30KG. If your order weight exceeds this limit, a second shipping charge of €5 will be issued separately. The more you spend, the more you save on shipping—so fill your cart to get the best value!
As a small independent business, I personally pack and dispatch orders. In many cases, customers are surprised to receive parcels next day — sometimes even faster than large online retailers.
Please note that International shipping prices fluctuate and are constantly subject to change.
• Ireland & EU: European Information Shipping via DPD, with reliable service and quick delivery times. Northern Ireland is part of the EU Customs zone, so no Customs charges apply.
• UK: UK buyers I no longer ship orders to the United Kingdom due to post-Brexit business and VAT regulations.
• USA & Canada: US and Canada customers Please add items to your cart and contact me to confirm shipping costs. Don't complete Checkout until I get back to you as the total could be wrong.
• Please Note that aerosols, oils, and waxes cannot be shipped to US & Canada by airmail due to safety regulations but can be shipped to Europe as they travel by road. Unfortunately, I cannot ship to PO Boxes anywhere.
• Details: Please provide your correct Address, Email, Eircode/Zip Code & Mobile Phone Number at Checkout. You'd be surprised how often people make mistakes or forget to add certain details. Please Double Check!!
• Shipping Method: I currently use DPD only. I live in the countryside and have no access to a nearby Post Office.
Peak Season Shipping Advisory (April–August)
From April to the end of August, I’m usually flat-out with production, teaching etc, so it's best to get your orders in early. Orders placed in the morning are likely to ship the same day—otherwise, they may go out the following business day.
Minimum Order Spend Update
Minimum order spend: €10 (excluding shipping)
To keep my prices fair and my product quality high, I’ve introduced a minimum order spend of €10. (Not including shipping). Some very small orders of craft supplies were actually costing more to pack, process, and ship than they earned—especially once materials, packaging, and time were factored in. This change helps keep the shop sustainable and ensures I can keep offering handmade goods and specialist supplies at honest prices. If you're just short of the minimum, consider adding a small extra like ribbon, a bag of bows, or a craft embellishment—many of these are just a euro or two and genuinely useful! I’m not trying to be unfair or mean—just being realistic about what it takes to run a small business. Thanks so much for your understanding and continued support—it really makes a difference.
New Shipping System - Shipping Rate by Price - Ireland
In late 2024, I introduced a discounted shipping system to make ordering more affordable and reward higher purchases for my Irish Customers. Orders over €15 start qualifying for savings, with even greater benefits for those purchasing multiple items instead of just one.
How It Works:
• Orders up to €15: €8.95 shipping
• Shipping discounts start when order is over €15
• Each additional €15 spent reduces shipping by €0.25, up to €90
• Over €90, the discount increases to €0.50 per €15 spent until the lowest shipping cost of €3.00 is reached.
💡 Spend More, Build Your Cart Total, and Save More on Shipping!
I truly appreciate your support and for choosing to shop with me!
Why the New Changes?
Shipping costs come directly from the small profits I make on various products, so offering discounts is always a careful balance. After reviewing costs over the past few months and analyzing customer spending habits, as well as the balance between discounts, product costs, and packaging expenses, I’ve made the difficult decision to discontinue free shipping. Unfortunately, I don’t have the advantage of negotiating better contract rates with DPD; I'm not a big business. However, I still want to reward customers who spend more, so I’ve expanded the Rate per Price system. Shipping costs will now range from a maximum of €8.95 to a minimum of €3.00 within Ireland & Northern Ireland. This ensures fair and affordable rates for all while helping me keep my business sustainable This system has been working well but with a few tweaks, helping many customers enjoy discounted shipping. Thank you again for your support! 🙌 I am now looking at adding Rate per Price to European Destinations below, please bear with me.
Why Buy from Me and my Website?
Fast, personal shipping from my workshop
I run a small Irish business and I handle every order myself. Most orders ship within one working day, often the same day if ordered before 11am (Mon–Thurs).
I use DPD for reliable delivery, live tracking, and accurate delivery windows. Once you receive a dispatch notice, your order is already on the way.
If you ever have a question, you can contact me directly. I’m usually in the workshop, but I do my best to respond quickly.
What Happens to my Package After I Order
Once your order is placed and processed, it is packed and prepared for dispatch from my workshop.
You’ll receive a dispatch notification once your order has left, along with tracking details so you can follow your package through the courier network. If you receive a dispatch notice, your order is already on its way.
Save on Shipping with Local Collection
You can select the collection option at checkout to avoid shipping fees and pick up your order instead.
Pay online to reserve your items, or choose to pay when collecting. Your order will be set aside and ready for collection. If you need to arrange a suitable time, just get in touch.
International Orders & Delivery Estimates
International orders may require additional paperwork, which can increase processing time. If you are ordering from outside Ireland, please allow extra time and order early where possible.
Delivery times shown at checkout are estimates only and vary depending on the destination, customs processing, and local courier handling. DPD’s estimates are provided as a guideline and are not guaranteed.
Tracking details will be provided once your order has been dispatched.
Delivery Exceptions, Changes & Issues
1. Shipping Delays & Missed Collections Occasionally, shipping delays can occur due to high parcel volumes or courier-related issues. While rare, this can sometimes delay a package being put into a delivery van. I track all shipments and will keep you informed if any delays occur. On rare occasions, DPD may miss a scheduled collection. If this happens, I’ll let you know as soon as possible and your package will be dispatched on the next available collection day. To avoid last-minute issues, I always recommend ordering in plenty of time. 2. Changing Delivery Details After Ordering Once a shipping label has been created, I cannot change delivery instructions. DPD will email you directly using the email address provided at checkout, allowing you to update delivery preferences if needed. Please ensure someone is available to receive your package. I cannot be responsible for parcels left unattended or dropped elsewhere on a property. If you will not be home during the day, I recommend arranging a nominated person to receive the delivery. 3. DPD Saturday Delivery DPD may occasionally deliver on Saturdays for orders dispatched on a Friday, but this is not guaranteed and is entirely at the discretion of the local DPD driver. Saturday deliveries can vary by location, and there may be no advance notification. If your order ships on a Friday, it’s a good idea to check your tracking details on Saturday morning. For certainty, I recommend ordering in good time for standard weekday delivery. 4. Delayed or Missing Parcels – Policy I aim to dispatch all orders within one business day. Once your order has shipped, you will receive tracking details by email. If your parcel has not arrived three days after dispatch (excluding the shipping day), please check your tracking information and contact the courier directly for the quickest update. I will do the same from my end. If there is still no resolution after four days, please get in touch and I will work with the courier to investigate further. Please note that I cannot refund or replace items immediately. If there is no resolution within seven business days after dispatch, I will discuss the next steps with you. In my experience, long delays are rare and lost parcels are extremely uncommon, but I am always here to help if an issue arises.
European Shipping - New Rate per Price
I understand European shipping can look expensive at first glance with only one or two items in your cart, so let me explain how it works and how I’ve structured my rates to give you the best possible value. Ireland may be small, but we’re an island and every parcel leaving here must use two ferry crossings before reaching mainland Europe. That adds both time and cost to every shipment, which is why the rate is higher than you were expecting to pay. However, it also means your order travels safely, remains fully tracked, and is handled by trusted couriers from start to finish.
The rates shown are based on DPD’s official pricing for my business, which reflects both the distance from Ireland and the overall volume of parcels I send. Wherever possible, I subsidise part of the cost so you can enjoy reliable, tracked European delivery at the fairest rate available.
To make things fairer, I’ve introduced a Rate-per-Price system that rewards larger orders with cheaper shipping. I personally subsidise part of each shipment, so the more you buy, the lower your delivery cost becomes.
Zone 1 – Belgium, France, Germany, Netherlands
● Orders up to €40 – €24.00 shipping
● Spend over €40 – €23.00 shipping
● Every extra €40 you spend reduces shipping by €1.00
● At €160+, shipping drops to just €20.00 (lowest rate)
Zone 2 – Austria & Denmark
Starts at €25.00, with similar reductions as above.
(More EU destinations will be added if requested but rates are higher than above)
💡 Tip: Shipping becomes more cost-effective on heavier orders. If you’re ordering one or two small items, consider adding a few extras — tools, finishes, or craft supplies — to get better value for your shipping cost.
EU Shipping – Service Details (DPD Road Service)
This is a DPD tracked road service, which is reliable, insured, and suitable for parcels up to 30 kg. It’s also one of the few courier services that can legally ship items such as aerosols, waxes, and oils, which most standard postal services cannot. Delivery typically takes 4–7 business days after dispatch. Parcels first travel to the Irish DPD hub in Athlone, then cross two ferry routes before continuing by road through France or the Netherlands to reach your local DPD depot. At present, I’ve enabled: Zone 1: Belgium, France, Germany, Netherlands Zone 2: Austria and Denmark Shipping to other EU countries is significantly more expensive, which is why they’re not currently included. I don’t offer alternative services such as standard post, as these generally lack tracking and take considerably longer. If your country isn’t listed in the Rate-per-Price options yet, feel free to get in touch and I’ll see what’s possible.
USA /Canada Shipping – Airmail Only
Due to ongoing U.S.–EU trade tensions and newly introduced import tariffs, please be aware of the following:
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I may just turn off US shipping for the time being as it is too complicated and expensive right now.
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Import Tariffs & Customs Duties:
U.S. customers may be charged import tariffs or customs duties upon delivery. As of 29th August 2025, the U.S. is bringing in charges when the value of the package exceeds $100. I assume that this will be 15% once over this amount. -
Additional Delivery Delays Possible:
Increased customs inspections and new import rules may cause delays in U.S. deliveries. -
Customer Responsibility:
Any import duties, taxes, or fees are the responsibility of the buyer. These are not included in the item price or shipping cost. -
What You Can Do:
We recommend checking with your local customs office or the U.S. Customs and Border Protection website for current import duty rates and exemptions on personal purchases.
💡 Want to avoid the extra cost? If you're visiting Ireland, you can buy directly from me and take your purchases home in your suitcase—customs duty-free! I assume there will still be a duty-free allowance for tourists bringing gifts home, but please check your local regulations to be sure.
US & Canada Shipping – Important Information
Please contact me before completing checkout.
If you’re ordering from the United States or Canada, add your items to the cart and then contact me via the Contact page or chat box. I’ll double-check the shipping cost for you before you complete checkout.
Please don’t complete your order until I confirm the final shipping price, as the cost may be higher or lower than the estimate shown on the website.
💡 Why this matters: Volumetric measurements apply to airmail shipping.
How US & Canada Shipping Is Calculated
Shipping to the US and Canada is calculated using volumetric weight, which means the size of the shipping box can affect the price more than the actual weight of the item. For example, a bowl may be rated higher due to the size of the box required rather than the physical weight of the bowl itself. To get an accurate price, I often need to test-pack your order and adjust the box size to make it as compact as possible. Smaller items may be priced more accurately at checkout, but I still recommend checking with me before completing your order. Shipping to the US and Canada is handled by UPS. Delivery is generally fast, but more expensive than standard shipping options. Please note that shipping restrictions apply and are outlined in the section below.
Shipping Restrictions
I can ship flammable woodturning products, including aerosols, oils, and waxes, throughout Ireland and the EU without restriction, as these orders travel by road.
Unfortunately, I cannot ship these products outside the EU, including to the USA, Canada, or other international destinations, as they would need to travel by air. Air freight requires specialist packing, certification, and paperwork, which I do not hold.
This restriction is in place for safety and compliance reasons, and I appreciate your understanding.
Customs Duties & Import Taxes (USA, Canada & Other Countries)
International orders may be subject to customs duties, import taxes, or handling fees, which are not included in my prices and are the responsibility of the buyer.
Each country has its own regulations, and any charges must be paid directly to your local customs authority. While many buyers are already familiar with this process, I want to ensure complete transparency.
Please note that customs processing can occasionally delay delivery without notice, which is outside my control.
🇬🇧 UK Shipping – Currently Unavailable
Due to post-Brexit business and VAT regulations, I have made the decision to permanently discontinue shipping to the United Kingdom.
As a small Irish sole-trader business, the administrative and compliance requirements involved in UK VAT and customs processes are no longer proportionate or sustainable. For that reason, I am no longer able to accept or fulfil orders shipping to the UK mainland.
This decision is not taken lightly, but it allows me to focus on serving customers within Ireland & Northern Ireland and the EU without disruption or delay.
🇮🇪 Visiting Ireland?
UK customers are welcome to purchase items in person while visiting Ireland. Please be aware that some products may be subject to customs, safety, or transport restrictions when returning to the UK, particularly liquids, finishes, or other regulated materials. It is the buyer’s responsibility to ensure compliance with all applicable rules when travelling. Please contact me in advance to arrange an appointment during your visit.
Thank you for your understanding.
Pre-Order/Backorder Information
Turnaround Time for Ribbons & More Pre-Orders/Backorders
The turnaround time for pre-orders and backorders is generally 6 business days. In some cases, delivery may take 7 business days, especially if weekends are involved or unexpected delays occur.
For some orders, especially if you only order 1 or 2 items; I may need to wait until my overall order is large enough to justify shipping and customs costs, which can slightly extend the timeline. Generally, orders for larger quantities will be processed more quickly than orders for just a few items.
I strive to fulfill your order as quickly as possible and appreciate your understanding.
Please note that unexpected delays can happen along the way, so it’s always a good idea to order in advance to avoid any disappointment.
Woodcraft Pre-Orders/Backorders
Many of the small pieces I make sell out from time to time. I do sometimes have spare pieces in waiting but not always. If you order a Woodcraft piece marked as pre-order you will see the approximate time frame to make on the product listing before you checkout. Once the order is in, I like to get started as soon as possible so that you get your order as soon as humanly possible. Christmas is an especially hectic time for me so please don't leave your order to the last minute expecting miracles.
As each piece is made freehand, some differences are to be expected and I don't like making carbon copies. Generally, if someone orders a pre-ordered woodcraft piece; it will resemble the piece pictured in the listing. I normally take a picture of the new piece and email customers to double check with you that it is acceptable before shipping. If you pre-order a woodcraft piece, any additional items in your order will be held and shipped together once your new piece is crafted.
Please Note; November and December are my busiest time of the year and I frequently have to work longer hours just to keep up. Make sure your order is in around mid to end of November to guarantee that your product will be ready and you receive in plenty of time. Remember that the couriers are swamped too and delays can happen.
Please use the Contact page to ask any additional questions or to make requests.
As You Are Here, More Pages to Explore
● Wooden Salad Bowls – Browse hand-turned Irish hardwood salad bowls made for everyday use.
● Household Openers – Explore my range of Irish wood bottle openers for home and gifting.
● Serving Boards – View beautifully crafted serving boards showcasing local Irish hardwood.
● Household & Homeware – Discover useful Irish wood gifts designed for daily living.
● Crafter’s Haven – Visit my craft-supplies section for ribbon, bags, bows and more.
● Christmas Ribbons – Shop festive ribbon options to add colour and charm to your gifts.
● Woodturning Tuition – Learn woodturning with private, beginner-friendly sessions in Tralee.
Thank you for visiting, and please don’t hesitate to reach out if you’d like any guidance in choosing the perfect gift or piece for your home!