Shipping and Delivery Overview

I ship to Ireland, Northern Ireland, UK, EU, USA, and Canada.

In Ireland, shipping costs a maximum of €8.95 per order (minimum €3) for up to 30KG. If your order exceeds this limit, a second shipping charge of €5 will be issued separately. The more you spend, the more you save on shipping—so fill your cart to get the best value!

Please note that International shipping prices fluctuate and are constantly subject to change.

Ireland & EU: European Information Shipping via DPD, with reliable service and quick delivery times. Northern Ireland is part of the EU Customs zone, so no Customs charges apply.
UK: UK buyers Orders over £135 (including shipping) may be subject to UK Customs charges.
USA & Canada: US and Canada customers Please add items to your cart and contact me to confirm shipping costs. Don't complete Checkout until I get back to you as the total could be wrong.
Please Note that aerosols, oils, and waxes cannot be shipped to US & Canada by airmail due to safety regulations but can be shipped to Europe as they travel by road. Unfortunately, I cannot ship to PO Boxes anywhere.
Details: Please provide your correct Address, Email, Eircode/Zip Code & Mobile Phone Number at Checkout. You'd be surprised how often people make mistakes or forget to add certain details. Please Double Check!!
Shipping Method: I currently use DPD only. I live in the countryside and have no access to a nearby Post Office.

Peak Season Shipping Advisory (April–August)
From April to the end of August, I’m usually flat-out with production, teaching etc, so it's best to get your orders in early. Orders placed in the morning are more likely to ship the same day—otherwise, they may go out the following business day.

New Shipping System - Shipping Rate by Price - Ireland Only!

In late 2024, I introduced a discounted shipping system to make ordering more affordable and reward higher purchases for my Irish Customers. It is not currently possible to do this for International Customers due to frequent price changes. Orders over €15 start qualifying for savings, with even greater benefits for those purchasing multiple items instead of just one.

How It Works:

Orders up to €15: €8.95 shipping
Shipping discounts start when order is over €15
Each additional €15 spent reduces shipping by €0.25, up to €90
Over €90, the discount increases to €0.50 per €15 spent until the lowest shipping cost of €3.00 is reached.

💡 Spend More, Build Your Cart Total, and Save More on Shipping!

I truly appreciate your support and for choosing to shop with me!

Why the New Changes?

Shipping costs come directly from the small profits I make on various products, so offering discounts is always a careful balance. After reviewing costs over the past few months and analyzing customer spending habits, as well as the balance between discounts, product costs, and packaging expenses, I’ve made the difficult decision to discontinue free shipping. Unfortunately, I don’t have the advantage of negotiating better contract rates with DPD; I'm not a big business.

However, I still want to reward customers who spend more, so I’ve expanded the Rate per Price system. Shipping costs will now range from a maximum of €8.95 to a minimum of €3.00 within Ireland & Northern Ireland. This ensures fair and affordable rates for all while helping me keep my business sustainable

This system has been working well but with a few tweaks, helping many customers still enjoy discounted shipping.

Thank you again for your support! 🙌

Why Buy from Me and my Website?

I run a small Irish business and every order matters. When you buy from me, you’ll get quick responses and personal service. I prioritize your order and will notify you when I plan to dispatch it, usually within a day. Unlike larger companies, I care about getting your order out to you fast and now I use DPD for even better service with accurate delivery times and a one-hour delivery window. Take a chance with me — you won’t regret it!

What Happens to my Package After I Order

Order before 11 am (Mon-Thurs) and you'll likely get next-day delivery in Ireland. DPD usually delivers the next working day but there can be rare delays due to driver availability or high shipping volumes. You will however be able to track your package and receive updates on delivery.

Shipping Days

Orders ship Monday to Friday.
Delivery is usually next business day, but please allow 1–2 business days for possible delays.
Order before 11 AM for same-day shipping.
Orders placed after 11 AM will be shipped the next business day.

🚚 Please Note: While DPD aims for next-day delivery, occasional delays can happen due to high shipping volumes, courier issues, or other unforeseen circumstances. These delivery estimates are based on DPD’s best-case scenario.

International Orders

Processing time may be longer for international orders due to required paperwork, so please order early.
Delivery times estimated at checkout vary depending on the destination and customs processing.
DPD’s estimates are guidelines only—delays can and do happen, so please allow extra time for delivery.

Opening Hours and Shipping Times

My business hours are 9 am - 5 pm, Monday to Friday. Orders placed and paid before 11 am will usually ship the same day. If you order after 11 am on a Friday, it will be shipped on Monday.

I try to check orders regularly, but sometimes I’m busy in the workshop—thank you for your patience.

Save On Shipping Costs by choosing Collection Option

You can select the collection option at checkout to avoid shipping fees and pick up your order. Just pay online, and your items will be reserved for collection. You can also opt to pay when collecting.

Fast Shipping Dispatch

I pride myself on fast shipping. If you receive a dispatch notice, your order is already on its way to you in the Courier's Van. No delays—just efficient, real-time shipping.

Shipping Delays

Occasionally, delays happen due to volume or courier issues. I track all shipments and keep you updated if this happens. Please order early and in plenty of time to any avoid last-minute delays or foul-ups. DPD deal with more package volume than all the other couriers in Ireland and sometimes this can delay your package being put into a van for delivery.

DPD Missed Collection

Sometimes it happens that DPD fail to collect from me. If DPD misses a collection, I’ll let you know immediately. While rare, it can happen if the regular driver is unavailable. Your package will go out the day after if this occurs.

Change Shipping Details?

Once the order label is created, I cannot change delivery instructions. DPD will email you directly to the email you provided at checkout and you can adjust your details if needed. Make sure someone is available to receive your package. I cannot stand over packages that are dropped somewhere on the property so you should always arrange for a nominated person to receive your package if you are not home during the day. Don't take a chance where new purchases are concerned.

DPD Saturday Delivery

DPD may sometimes deliver on Saturdays but this is not guaranteed and is very much up to your local driver as to when this may happen and what deliveries they choose to make. I have recently been made aware that there is no message sent out on a Saturday to let you know that your order is going out for a delivery. My suggestion is; if your order is shipped on a Friday; make sure to check your tracking details around 9am on a Saturday morning so that you know if your package is coming or not. Keep the tracking window open for an hour or so just in case.

DPD Paid Saturday Service

If you need guaranteed Saturday delivery for a Friday order, DPD offer a paid service for an additional €24 on top of the €9 charge. Please Contact me if you require this option. Note: Not every Eircode can avail of this service due to location and distance from the Depot. It is not always active as it could lead to mistakes by people checking out. This is a very expensive option so I advise ordering in plenty of time at the regular weekday rate.

European Shipping

I now ship to Europe via DPD, with packages up to 30kg allowed. Hazardous goods like aerosols, oils, and waxes can be shipped by road.

Shipping costs vary by distance from Ireland, and delivery usually takes 4–7 business days after dispatch. To get the best value, consider adding more items to your order as DPD rates favor heavier shipments.

Delivery estimates are based on DPD’s schedules, but delays can and do occur. Orders are processed at the Irish hub in Athlone on the evening/night of dispatch and may take 1-2 days to reach the next sorting hub in Europe.

USA /Canada Shipping

As of April 2nd, 2025, the US Government has introduced a 20% tariff/customs duty on goods imported from the EU.

While the exact cost breakdown is still unclear, you should expect to pay approximately 20% of the purchase price (possibly including shipping—this is yet to be confirmed) when importing my products into the USA.

⚠️ Please Note: Tariffs are not included at checkout and are the buyer’s responsibility upon import.

💡 Want to avoid the extra cost? If you're visiting Ireland, you can buy directly from me and take your purchases home in your suitcase—customs duty-free! I assume there will still be a duty-free allowance for tourists bringing gifts home, but please check your local regulations to be sure.

US and Canada customers, add your items to the cart and then send me a message through the Contact page or Chat box and I will double check your shipping cost. Please don't complete checkout until I get back to you with a confirmed price as it may be cheaper or more expensive than quoted on the website. Volumetric measurements apply to airmail.

Example; A Bowl would be rated higher on the size/volume of the shipping box rather than dead weight of the Bowl and the package and therefore the shipping cost might be higher than shown in the Cart. I literally have to test pack your order and alter the box to make it as small as possible to get accurate size/weight and give you an accurate rate.

Small products might be priced more accurately but please check with me anyway. Shipping is by UPS and is quite fast but more expensive than standard shipping. Please Note: Restrictions are mentioned in the paragraph below.

Shipping Restrictions USA/Canada /Rest of the World

I can ship Flammable Woodturning products like Aerosols, Oils and Waxes all over Ireland and the EU without restrictions as packages go by road.

I cannot ship these products to any other destination because they go by air and require special qualifications to pack and ship which I do not have. Apologies but this system is designed for safety reasons.

Customs Duties USA/Canada

Please note that international purchases may be subject to customs duties or import taxes, which are not included in my prices and are the responsibility of the buyer. Each country has its own regulations, and any fees will need to be settled directly with customs authorities in your location. Most buyers are already familiar with these requirements, but I want to ensure complete transparency for all orders. Customs may delay your delivery without notice or explanation.

Add more Products within Weight Limits

Please note that shipping may work out cheaper when you order a few items together. International Air Freight Shipping cost is based on package weight and volumetric size of the shipping container. You can always add items to the cart to see how much shipping comes to. Keep adding until the price changes and then decide.

Recycling Because it Makes Sense

Where possible, I will reuse shipping boxes and packaging that I have received through my own business orders and personal shopping. I believe in recycling as much as possible, less trees are cut down as a result of this. Who wants a brand new shipping box that's only going to get battered as it goes through the various postal systems?

UK Buyers

UK Shipping is currently priced at €17 per carton so you can load up anything you'd like up to 25KG. €22 if you go over the 25KG not exceeding 30KG weight. While more expensive than standard post, your order will reach you much quicker and with less hassle than using Royal Mail. The best way to get value for shipping is to order more than one item. I have a huge range of stock to choose from so it can be worth your while looking around my website.

Please note that the Irish DPD tracking number will change to a UK DPD tracking number once the package arrives in the UK. You will receive the updated UK tracking number directly from DPD UK.

UK Customs Duties - Outside EU

Buyers outside the EU are responsible for any customs and import taxes that may apply.

Unfortunately, I cannot be responsible for delays due to customs or any delays in the Couriers systems.

International Shipping times are estimates based on the Couriers advice and do not allow for Customs delays.

Due to Brexit, UK orders are now be subject to UK Customs Duties when the value of your order is over £135 including the shipping cost. This is out of my control and not included in the purchase price of any of my products. Please be aware that there may also be a delay processing your package through Customs which is again a byproduct of Brexit. With DPD, delivery should be 2 Business Days approximately after day of dispatch subject to Customs.

Other Shipping Information

Large orders from unknown international sources will be immediately cancelled. This is a fraud prevention measure and not meant to cause offence. Nobody buys craft in bulk out of the blue. If you need to order more higher value items please contact me first.

I no longer ship via An Post as they became too unreliable during 2021 and all items are now sent by DPD Courier with Tracking as standard. Most of my packages would cost €9 and above with An Post anyway so it makes more sense.

Pre-Order/Backorder Information

Turnaround Time for Ribbons & More Pre-Orders/Backorders

The turnaround time for pre-orders and backorders is generally 6 business days. In some cases, delivery may take 7 business days, especially if weekends are involved or unexpected delays occur.

For some orders, especially if you only order 1 or 2 items; I may need to wait until my overall order is large enough to justify shipping and customs costs, which can slightly extend the timeline. Generally, orders for larger quantities will be processed more quickly than orders for just a few items.

I strive to fulfill your order as quickly as possible and appreciate your understanding.

Please note that unexpected delays can happen along the way, so it’s always a good idea to order in advance to avoid any disappointment.

Woodcraft Pre-Orders/Backorders

Many of the small pieces I make sell out from time to time. I do sometimes have spare pieces in waiting but not always. If you order a Woodcraft piece marked as pre-order you will see the approximate time frame to make on the product listing before you checkout. Once the order is in, I like to get started as soon as possible so that you get your order as soon as humanly possible. Christmas is an especially hectic time for me so please don't leave your order to the last minute expecting miracles.

As each piece is made freehand, some differences are to be expected and I don't like making carbon copies. Generally, if someone orders a pre-ordered woodcraft piece; it will resemble the piece pictured in the listing. I normally take a picture of the new piece and email customers to double check with you that it is acceptable before shipping. If you pre-order a woodcraft piece, any additional items in your order will be held and shipped together once your new piece is crafted.

Please Note; November and December are my busiest time of the year and I frequently have to work longer hours just to keep up. Make sure your order is in around mid to end of November to guarantee that your product will be ready and you receive in plenty of time. Remember that the couriers are swamped too and delays can happen.

Please use the Contact page to ask any additional questions or to make requests.