Please Take Note - Save on Shipping Costs
For extra convenience, I offer a collection option when you go to check out. Simply select collection option and pay for your purchases without shipping costs and then you can make an arrangement to call and collect or I can meet you locally in Tralee. If you don't want to pay via checkout you can always pay me in person when collecting your purchases. This is a great savings option if you live beyond Tralee but know that you will be visiting soon. By using the collection option like this means your purchases will be put away safely until you collect and in no danger of being sold to another person. Shipping Policies can be found here
I take great pride in my shipping times. I normally ship same day if your order is in before lunch and next morning if your order comes in after 2pm.
As an online shopper for many years it always annoyed me when companies take 3 days just to process my order and when the 'Item has Dispatched' email you know that the item is sitting in a post cart within the same company warehouse and does not reach the courier or post office until the following day.
Your order is always my highest priority!
International Shipping. If you are intending to buy from outside Ireland please check with me first. A lot of countries still do not allow shipping from Ireland and if they do they only allow small packages. Let me know what you are interested in purchasing and I will check with the Postal Service and maybe Couriers.
Please note that shipping can work out cheaper when you order a few items together. 2 or 3 small pieces may come under the not exceeding 100g or not exceeding the 250g tariffs. To advise your choice I have added the item weight and boxed weight to each piece on this site. From this you should be able to work out the cheapest option for you.
Shipping is initially offered to Ireland, UK & Europe, USA & Canada but I am adding more destinations all the time. If you live in another country that does not appear in checkout please contact me for a quote or to add your country to the list.
Large orders from unknown sources will be immediately cancelled. This is a fraud prevention measure and not meant to cause offence. Nobody buys craft in bulk but if you need to order more items please contact me first.
For small items I usually ship via An Post Standard Rates as they are the cheapest method available. You can check their prices via the link above. For your convenience I add an approximate weight to each item so you have some idea what the cost will be.
Large, expensive items like bowls are shipped by courier and require a signature upon delivery. Customs charges are the buyers responsibility and I am not responsible for shipping delays once I dispatch your order.
Items are posted within 24 hours after payment received during normal business days.
Business hours are 9am to 4pm Monday to Friday except on Bank Holidays when your order will be posted the following day.
Order before 12 Noon and I can dispatch same day
As a rule, orders after 10am on Fridays will be posted on Monday.
Please keep in mind that I am busy in the workshop every day and may not see your order instantly. I check my email at fairly regular intervals but sometimes I when I am very busy that interval gets longer. Please be patient, I will get to it.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.