❓ Frequently Asked Questions​

​ 🎓Woodturning Experiences & Tuition

Q: Do I need any prior experience to take part? 
A: Not at all. My sessions are designed specifically for beginners and hobbyists. Whether you're just curious or ready to learn a new craft, you’re in good hands.

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Q: What's the difference between a Woodturning Experience and Tuition?
A: Woodturning Experiences are short, fun, and hands-on—perfect for visitors, tourists, or anyone wanting to try something different for a few hours. Tuition is more in-depth and structured for those looking to learn woodturning and grow their skills, and includes one-to-one guidance.

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Q: Can I book for more than one person?
A: Yes. I offer one-to-one and one-to-two sessions for a personal learning experience. I also deal with small groups up to 4 people—feel free to get in touch via the Contact Page.

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Q: How do I pay for Woodturning Tuition?

A: You can pay through any Tuition listing with included fees or pay cash in person on the day and save money!

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Q: How do I book my Tuition Class/Session?

A: To book your session, please use the Contact Page. I don’t currently use an online calendar booking system, as it previously led to mix-ups with customers selecting the wrong options. By getting in touch directly, I can make sure your session is scheduled properly and tailored to your needs.

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Q: What do I need to bring or wear?
A: Just wear comfortable clothes you don’t mind getting dusty! Closed flat top shoes, no sandals or high heels please! I provide all the tools, materials, and safety gear you'll need.

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Q: Do I get to keep what I make?
A: Yes! Any ornaments or basic turned pieces you create during the experience are yours to take home and proudly show off.

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Q: I have the flu—should I still attend my booked session?

A: Believe it or not, this has come up. Please don’t attend if you’re unwell. If you have the flu or any symptoms of illness, cancel your session and reschedule when you’re feeling better. I wouldn’t want to pass anything on to you, and I’d appreciate the same in return. Thanks for understanding!

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🌧 Tourist Info & Rainy Day Fun for Experiences & Tuition

Q: Is this something I can do on a rainy day in Kerry?
A: Absolutely! My workshop is a great indoor option when the Irish weather does its thing. Visitors often say it was the highlight of their trip.

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Q: Can I book these Experiences or Tuition as a surprise or gift for someone visiting Kerry?
A: Definitely. You can book a session as a gift or purchase a Gift Voucher to let them choose the date. I have a more fleshed out section on Gift Vouchers here if you'd like to read more. Each listing has a Gift Voucher option.

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Q: These Woodturning Experiences and Tuition seem expensive?

A: The pricing reflects more than just the time spent during the session itself. Each experience requires preparation beforehand, cleanup afterward, and time spent resetting my workshop for production. So, a 3-hour session typically takes up around 5 hours or more of my working day. If you think about how your own work hours add up, I hope this gives some helpful context.

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💌 Gift Vouchers

Q: How do I buy a gift voucher?
A: Use the dropdown menu on the Experience or Tuition listing page, choose “Collection” at checkout to avoid shipping charges, and message me the recipient’s details via the Contact Page. I’ll post it for free via An Post or arrange collection.

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Q: Do you offer digital vouchers?
A: At the moment, I only offer printed vouchers by post or collection. If you need something urgently, message me and I’ll see what I can do. You can add 'Gift Voucher' to the search bar to find my regular Gift Vouchers. If you need Tuition of Experience Vouchers, they are contained in each option listing.

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Q: Do you have Gift Vouchers for the other products on your website?

A: Yes I do. These are generally found on each woodcraft product section like ''Bottlestoppers''. You can also type Gift Vouchers into the Search box and see them all together.

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🛒 Orders, Shipping & Products

Q: Is everything really in stock?
A: Yes! I don’t dropship. Everything listed on the site is physically here in my office store and ready to go—no “phantom stock” here (though I occasionally make a human error!).

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Q: What’s the minimum order for shipping?

A: The minimum order value is now €10 (not including shipping). As a small business, I introduced this to cover rising packaging and business running costs — small, low-value orders were actually costing me money. This also helps me keep product prices fair without inflating individual item costs. Thanks for your understanding.

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Q: How quickly do you ship?
A: I typically ship within 1 working day, get your order in before 10am and I'll do my best to ship same day. You’ll get a confirmation when it’s on the way.

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Q: Do you ship outside of Ireland?
A: Yes, I do offer international shipping, but only to select countries. Shipping logistics can be tricky these days, so please check the Shipping & Delivery page for accurate information specific to your location.

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Q: Can I collect my order in person?
A: Yes! If you're near Tralee, just select the “Collection” option at checkout and I’ll be in touch to arrange a time.

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🧰 Tools, Finishes & Supplies

Q: Are your tools/finishes/products suitable for beginners?
A: Absolutely, I actually recommend customers buying high quality instead of rubbish so that you start on good footing!

I stock reliable brands like Hamlet and Hampshire Sheen that are trusted by both beginners and pros alike.

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Q: Why should I buy tools from you instead of a big shop?
A: Unlike big shops, I actually use (or have used) most of the tools I sell and can offer genuine advice based on experience. I also sharpen all standard tools before dispatch — something you won’t get from a typical retailer. Just check with me first to confirm if the tool you want qualifies as standard.

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Q: Do you use these products yourself?
A: Everything I stock is something I use myself or have personally tested at some point. If I wouldn’t use it in my own workshop, I wouldn’t sell it. That said, I do offer a few tools and finishes from trusted brands that I haven’t used personally — simply to give my customers more choice. If I trust the brand and their reputation, I’m confident offering their products as part of a wider range.

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Q: Do you sell wood blanks and pen blanks?
A: Yes! I carry a good selection hardwood spindle blanks & bowl blanks. I also carry quantities of Irish hardwood pen blanks, and a lovely assortment of acrylic pen blanks from Chestnut Products.

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🎨 Craft Supplies: Ribbons, Bows, Gift Bags & More

Q: Are all your craft supplies in stock and ready to ship?
A: Yes—everything you see on the website is physically in stock and ready to go! I don’t use dropshipping, and I’m firmly against listing items that aren’t actually on the shelf. Occasionally I make a stock-keeping slip, but it’s rare and I’ll always let you know if there’s an issue. I can backorder too if you would like.

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Q: Do you sell to hobby crafters as well as businesses?
A: Absolutely. Whether you’re crafting for fun, making gifts, or running a small business, you're very welcome here. No minimum order quantities (except the €10 cart minimum), and everyone gets the same care and attention.

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Q: What if I’m not sure which ribbon/bag/finish is best for my project?
A: No problem! Just send me a message through the contact form and I’ll do my best to help you figure out the best match. I use many of these products myself, so I can usually offer practical advice.

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Q: Why are some of your packaging items also featured on your handmade products pages?
A: Good question! I originally sourced these items to package my own work and thought other crafters might find them useful too. It’s a bit unusual, but both sides of the business complement each other nicely.

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💬 General Enquiries

Q: Why can’t I call you? Why do I have to use the Contact page?

A: I’m usually very busy in the workshop and can’t always answer the phone. Using the Contact page helps me manage enquiries more efficiently—this way, I can reply when I have the time and focus your message deserves, and I won’t accidentally forget about you. Thanks for understanding!